Case studies

Member Spend Intelligence

HealthcareSupply ChainAI Solution Engineering

100h → 8h - Cycle time per member engagement reduced from over 100 hours to under 8.

Member Spend Intelligence

Challenge

Hundreds of thousands of member purchases. No scalable way to identify savings opportunities against the buying group catalog. Manual analysis measured in weeks put a hard ceiling on how many members could be helped in a year.

What we built

A semantic AI matching engine that cross-references every member purchase against the full national contract catalog regardless of how the product is described in either system. Unit of measure normalisation. ML ranking surfacing the highest-confidence match first. Delivered on the client's existing platform.

The model

Member Spend Intelligence model diagram

Outcome

Matching works across catalogues that share no common key, at the scale of a national contract book.

Client details and delivery specifics are confidential. References available on request.

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